Privacy Policy

We capture information about you in order to improve your experience with Rewind Creative.

Rewind Creative respects your privacy and is committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation including the EU General Data Protection Regulation and any national implementing laws.

This notice is to inform you about how we collect and protect any personal information you provide to us and how you can control what personal information we collect from you and what we do with it. It sets out how we intend to use your information, who we will share it with and what rights you have about use of your information.

We may collect the following information about you:
  • your name, age/date of birth, gender and other relevant demographic information
  • your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and email address
  • information about the device you use to browse our websites including the IP address and device type
  • your communication and marketing preferences
  • your correspondence and communications with us
  • other publicly available personal data, including any which you have shared via a public platform (such as Instagram, YouTube, Twitter or public Facebook page)
This list is not exhaustive and in specific instances, we may need to collect additional data for the purposes set out in this Notice. Other personal data is collected indirectly, for example when you browse our website. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources. Our websites are not intended for children and we do not knowingly collect data relating to children.
ewind Creative use your personal data:
  • to provide goods and services to you
  • to manage any account(s) you hold with us
  • to verify your identity
  • for crime and fraud prevention, detection and related purposes
  • with your agreement, to contact you about promotional offers, events, products and services which we think may interest you
  • to show you promotional communications through online media as you browse the web
  • for analysis, insight and research purposes - to better understand your needs and ensure we are giving you what you want
  • where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)
We may show you online media communications through external social media platforms such as Facebook and Instagram and external digital advertisers such as Google. You have the right to opt out of receiving promotional communications at any time, by informing us that you wish to change your marketing preferences by contacting us at info@rewind-creative.com.
We do not control the privacy policies of third-party websites, our affiliates, service providers, and business partners, which may be accessed, directly or indirectly, through your use of the Site. Any data you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites (including third-party content embedded on the Site), if any. It is up to you to review the terms of use and privacy policy of third-party websites or third-party content originators.
If you are accessing the Site from the European Economic Area, which includes the European Union, Iceland, Liechtenstein, and Norway, you have the following rights under the General Data Protection Regulation (GDPR).
  1. Right to be informed about the collection and use of your personal data
  2. Right to access your personal data
  3. Right to have any inaccurate personal data corrected
  4. Right to have your personal data erased
  5. Right to restrict use of your personal data
  6. Right to personal data portability
  7. Right to object to the processing of your personal data
If you wish to exercise any of these rights under the GDPR, please email us at info@rewind-creative.com or write to us at the address below with such request. We will respond to any requests without undue delay and no later than one-month after receipt of your request.
To the extent you provide us with personal data, we are processing your personal data under the following lawful basis:
  1. Consent: by clicking the opt-in button on the Site you consent to permit us to process your personal data for the purposes set forth in this Privacy Policy
  2. Processing necessary for compliance with legal obligations
Our controls
We are committed to keeping your personal data safe and secure.
Our security measures include:
  • encryption of data
  • security assessments and planning
  • daily penetration testing of systems
  • security controls which protect our systems and our premises from unauthorised access
  • internal processes setting out our data security rules for our personnel
We will not retain your data for longer than necessary for the purposes set out in this Notice. Various laws, accounting and regulatory requirements applicable to us require us to retain certain records for specific amounts of time. In relation to your personal data, we will hold this only for so long as we require that personal data for legal or regulatory reasons or for legitimate organisational purposes. We will not keep your data for longer than is necessary for the purposes for which we collect them.
ou have the following rights:
  • the right to be informed about our processing or your personal data which is the aim of this Notice
  • the right to request access to personal data we hold about you at any time
  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
  • the right to object to processing of your personal data and/ or to withdraw any consent you have given us and to opt out of any marketing communications that we may send you
  • the right to prevent processing that is likely to cause damage or distress to you or anyone else
  • the right to request that we erase your personal data in certain circumstances (the right to be forgotten) for example when the data are no longer necessary for the purpose for which we collected them
  • the right to have your personal data provided to you by us in a structured, commonly used and machine-readable format and transmitted to another data controller. This is known as the right to data portability
If you wish to exercise any of the above rights, you can always contact us either by email to info@rewind-creative.com or by post to:
Rewind Creative
Suite 3, 201 Wolverhampton Street,
Dudley, West Midlands, DY1 1ED